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Key job responsibilities:
? Develop and execute strategies to meet client needs, team development, and output metrics like revenue
? Obtain ongoing client and partner feedback to assess performance against organizational objectives
? Engage with Amazon Advertising’s leadership team and product/platform leadership to represent business results and advocate for customer needs
? Hire and develop a world-class team
? Conduct resource management and capacity planning
? Understand the Amazon Advertising product suite, tools, and campaign management workflow and how our broader Customer Success Team integrates with each other
? Develop and implement best practices to drive consistently strong ROI and ease of doing business and to scale for anticipated growth.
Qualifications:
? 10+ years of experience in people management, preferably in client-facing roles
? 5+ years of experience in client-facing role with a strong focus on data analysis, insights, and development/delivery of narratives
? Bachelors’ degree in Economics, Marketing, Advertising, or Business; MBA is a plus
? Strong negotiating skills and ability to influence internal and external stakeholders across geographies
? Ability to work cross-functionally and with a wide range of employees with different skill sets
? Excellent organizational, interpersonal, and communication skills in local language and English
? Ability to navigate data and leverage analytics to make decisions
? Understanding of digital creative production, ad serving, cross-channel attribution, and media math
? Ability to establish effective cross team and cross functional partnerships to drive cross-team initiatives
? Adept at solving problems that span business and technology
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